410-864-0080410-864-0080

Benefits Administration

We can aid in the administration of our clients’ benefit plans by providing day-to-day operational support to employees and HR departments, ensuring that all processes run smoothly and efficiently. Our dedicated team is committed to addressing inquiries, troubleshooting issues, and offering guidance on various benefit options. By fostering clear communication between employees and HR, we enhance the overall experience, helping to streamline the onboarding process and facilitating the understanding of available benefits, thus empowering employees to make informed decisions about their choices. This comprehensive support not only boosts employee satisfaction but also allows HR departments to focus on strategic initiatives rather than routine administrative tasks.

Support

  • Bench marking and cost analysis for effective performance evaluation and budget management
  • Working directly with carriers on the client’s behalf to negotiate terms, ensure timely responses, and address any issues that arise in the insurance process.
  • Prepare and print enrollment booklets that are well-formatted, easy to read, and include all necessary information for prospective students and their families.
  • Leading open enrollment meetings with a focus on improving participation rates and enhancing the overall experience for attendees through informative presentations and engaging discussions.
  • Providing comprehensive assistance to employees in selecting the most suitable plan and guiding them through the enrollment process
  • Detailed COBRA processing and management procedures for employees
  • Insurance claims assistance for group subscribers, providing dedicated support and resources to streamline the claims process and ensure timely resolution of any issues encountered, ultimately enhancing member satisfaction and confidence in our services.
  • New hire onboarding involves a comprehensive process that ensures all newly hired employees are welcomed, educated about company policies and culture, and equipped with the necessary tools and resources for their roles.